http://www.tomfeltenstein.com/customer_centric_crisis_management/ Keynote Speaker, Neighborhood Marketing Visionary, Leading Franchise & Restaurant Consultant, Motivational Trainer, Best-Selling Author Thu, 12 Jan 2012 18:19:00 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.tomfeltenstein.com/customer_centric_crisis_management/comment-page-1/#comment-252 Lani Fri, 25 Jun 2010 01:33:37 +0000 http://www.tomfeltenstein.com/?p=767#comment-252 Well said and great analogies. We do need to look out for the public, because a lot of the business comes from the public. Thanks for sharing! Lani Well said and great analogies. We do need to look out for the public, because a lot of the business comes from the public. Thanks for sharing! Lani

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